Business Etiquette Presentations
An overview of three of Gina's Business Etiquette Presentations.
1. Reception/Networking Etiquette It is never about the food. It is about talking and networking and business. Standing around juggling small plates of food and mingling is reportedly one of the hardest things to do. This module breaks the event down into coachable parts:
2. What’s so BIG About Small Talk Making small talk is reportedly one of the most difficult aspects of social and business interactions. A study at the Stanford University School of Business tracked MBAs 10 years after they graduated. The result? Grade point averages had no bearing on their success -- but their ability to converse with others did. This workshop provides tips, techniques, and strategies to help participants develop the skills of making conversation in any type of situation, from a business lunch to cocktail party, to dining with clients, or at a meet the firms or career fair event. I teach how to start a conversation, what to do with silence, and how to develop and understand the fine art of listening skills. This module breaks the event down into coachable parts:
3. Dining Etiquette
It is not about the food. Business is often the focus of meal events. The meal interview is a very common occurrence and knowing proper business manners can put your staff/students at ease and show that they can navigate in the business world with grace. Interview or not, people are judged on their manners and the business world thrives on building relationships. Will your staff/students know how to take clients out to dinner? Will they be able to demonstrate their confidence in the multigenerational world that is the hierarchy of business? |
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This workshop is filled with many pieces of information too numerous to list here. (What do you do when you cough or sneeze? Do you pass both the salt and pepper if they only ask for the salt? Where do you put the napkin when you excuse yourself and leave the table?)
The center piece of this workshops starts with the participants setting the table themselves. Yes there is a lot of laughter but the effect is that they LEARN how to do it. Then they can observe how to proceed with the silver set out in front of them.
They learn wine glass and wine bottle etiquette.
They learn etiquette regarding napkins, business cards, food passing, meal conversation tips and topics to avoid, food ordering choices, paying the bill, acting as host, acting as guest, proper use of utensils, how to make toasts, how to leave a hosted event and how to follow up.
I teach them how to prepare before they go, what to wear, what is proper interview attire and what is business professional (no longer business casual).
Ideally this workshop will serve food which means the participants get the best practice possible.
During the meal, I utilize a game I created, with cards. Each card has one question and on the reverse side is the answer. I let the participants read the question and see who knows the answer. It makes it more engaging for them to be involved rather than for me to lecture them on all the little details. There are myriad items to cover, too many to list here. But they all add up to feeling at ease, knowing and understanding the proper things to do and how to put others at ease.
I have a PowerPoint presentation and handouts that explain everything that I have taught experientially.
The center piece of this workshops starts with the participants setting the table themselves. Yes there is a lot of laughter but the effect is that they LEARN how to do it. Then they can observe how to proceed with the silver set out in front of them.
They learn wine glass and wine bottle etiquette.
They learn etiquette regarding napkins, business cards, food passing, meal conversation tips and topics to avoid, food ordering choices, paying the bill, acting as host, acting as guest, proper use of utensils, how to make toasts, how to leave a hosted event and how to follow up.
I teach them how to prepare before they go, what to wear, what is proper interview attire and what is business professional (no longer business casual).
Ideally this workshop will serve food which means the participants get the best practice possible.
During the meal, I utilize a game I created, with cards. Each card has one question and on the reverse side is the answer. I let the participants read the question and see who knows the answer. It makes it more engaging for them to be involved rather than for me to lecture them on all the little details. There are myriad items to cover, too many to list here. But they all add up to feeling at ease, knowing and understanding the proper things to do and how to put others at ease.
I have a PowerPoint presentation and handouts that explain everything that I have taught experientially.